Privacy Policy

Last updated: September 20, 2026

Welcome to TaskOnWay ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We collect information that you voluntarily provide to us or that is automatically generated when using the app, strictly to provide core app functionality:

• Account Information: When you register or sign in, we collect your name, email address, password (securely hashed), and profile photo. If you use phone authentication, we collect your phone number solely to send SMS One-Time Passwords (OTP) for secure login.
• Precise Location Data: With your permission, TaskOnWay collects real-time geographic location coordinates (GPS) to trigger location-based task reminders and proximity alerts when you enter or leave defined geographic boundaries. This data is processed in the background even when the app is closed or not in use to ensure reliable task alerts.
• Contacts: With your permission, the app accesses your device's address book solely to let you choose contacts to assign tasks to or invite to groups. We do not store, upload, or sell your entire contact list; only the specific contact you select is associated with the relevant task or group.
• Photos & Camera: With your permission, the app accesses your camera or photo library solely when you choose to attach images (such as receipts, shopping lists, or location photos) to a task reminder.
• User Content & Communications: We store the tasks, reminders, descriptions, checklists, voice-transcribed task text, and group chat messages you create to synchronize them across your devices and with your authorized group members.
• Purchase & Subscription Data: When you subscribe to TaskOnWay Pro or purchase premium features, transactions are processed securely by the Apple App Store or Google Play Store. We store your purchase history and subscription status (e.g., active plan, expiration date) to grant access to premium features. We do not collect or store your payment card numbers.
• Device Identifiers & Diagnostics: We collect non-identifying technical information including unique device identifiers (IDFV / Android ID), device model, operating system version, and crash diagnostic logs via Firebase Crashlytics to monitor app stability and fix technical bugs.

2. How We Use Your Information

We use the collected information exclusively for the following purposes:

• To create and manage your user account.
• To provide real-time location-based proximity alarms and scheduled reminders.
• To enable task sharing, assignment, and communication within private family or team groups.
• To verify identity via phone OTP, email, Apple Sign-In, or Google Sign-In.
• To monitor application performance, fix crashes, and provide customer support.

3. Third-Party Services & AI Processing

We do not sell, rent, or trade your personal information. We share data only with trusted third-party service providers strictly necessary to deliver the app's features:

• Third-Party AI Voice Services (OpenAI): To provide realistic spoken voice alarms, task reminder titles may be transmitted via encrypted HTTPS to OpenAI's Text-to-Speech (TTS) API to generate spoken audio. This data is processed in real time solely to create the voice file. It is not used to train artificial intelligence models, is not retained for marketing, and is not shared further.
• Google Firebase: We utilize Google Firebase for secure user authentication, Firestore cloud database synchronization, Cloud Messaging (FCM) for push notifications, and Crashlytics for stability monitoring.
• Google AdMob: For users on the free tier, we may display non-personalized advertisements provided by Google AdMob. AdMob may use device identifiers to serve ads in compliance with platform privacy guidelines.

4. Data Retention & Security

We implement industry-standard administrative, technical, and physical security measures (including TLS/HTTPS encryption in transit and AES encryption at rest) to protect your personal data. We retain your information only as long as your account remains active or as needed to provide you with app services.

5. Data Deletion Requests

You have full control over your personal data. You can delete your entire account and all associated data at any time directly within the app:

1. Open TaskOnWay and navigate to the Profile screen.
2. Select "Delete Account" and confirm your request.

Upon confirmation, all your personal data — including your profile, email, phone number, location logs, tasks, group memberships, and chat history — will be permanently and irreversibly purged from our servers within 30 days.

6. Children's Privacy

TaskOnWay is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately so we can promptly delete it.